Terms of use

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Last updated on 6 Aug 2025.

Click here for the complete Terms and Conditions in Microsoft Word format.

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For your convenience, we provide a summary of the Terms and Conditions. This summary does not replace our Terms and Conditions above and should only be seen as an information document to help our customers get a quick overview of our terms and conditions. For the full provisions of our terms and conditions, we recommend that you read our Terms and Conditions provided through the link above carefully. Unless otherwise defined, capitalised terms shall have the meaning as defined in the Terms and Conditions.

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1. Scope

The Terms and Conditions apply to all services provided by Wobby, including software access, support, and any related Professional Services. When you accept the Licensing Schedule, you also accept our Terms and Conditions which will always be attached to any Licensing Schedule.

2. License

Wobby grants the Customer a limited, non-transferable license to use Wobby's Platform for Internal Business Purposes during the subscription period, provided all terms are followed and payments are made.
Wobby may update the Software Service and will notify the Customer in advance of significant changes.
The Customer may not share, sell, reverse-engineer, or misuse the Software Service.
If Third Party Services are used with Wobby, they are separate providers, and Wobby is not responsible for how those services handle Customer data.

3. Customer Data and Output

Wobby may access and use Customer Data as needed to operate and maintain the Software Service, but not for training AI models unless explicitly agreed.
Wobby does not claim ownership of Customer Data.
The Customer is granted rights to use and build upon the Output for Internal Business Purposes, but may not use it to compete with Wobby, resell it independently, or remove attribution.
The Customer owns any derivative works created from the Output, subject to Wobby's Intellectual Property Rights.

4. Intellectual Property

Wobby owns all Intellectual Property Rights to its Software Service, including enhancements and updates.
Customers own any data they input into the Software Service.
Any intellectual property created by Wobby during the delivery of Professional Services remains Wobby's exclusive property unless agreed otherwise.

5. Warranties

Wobby will implement reasonable and proportionate technical and organizational security measures that contribute to the careful storage and adequate security of the Software Service.
The Software Service is provided "as-is," without guarantees of uninterrupted or error-free operation.

6. Liability

The Customer is responsible for how AI-generated Output is used. Because the AI Agents rely on the Customer's data and configuration, the Output may be incomplete, incorrect, or biased.
Wobby does not guarantee the accuracy of the Output and is not liable for damages caused by relying on it, unless due to Wobby's gross negligence or willful misconduct.
Wobby's total liability is limited to the amount the Customer paid in the last six months, except in cases of fraud or intentional wrongdoing.
Neither party is liable for indirect, incidental or consequential damages.

7. Indemnities

Wobby will indemnify the Customer against claims that the Software Service infringes on third-party Intellectual Property Rights.
The Customer will indemnify the provider against claims arising from Customer Data or Wobby's use thereof, misuse of the Software Service, or use of the Output.

8. Price & Payment Conditions

The Customer agrees to pay subscription fees as outlined in the Licensing Schedule.
Payments are due as specified, typically monthly or annually, and may be subject to late fees if delayed.

9. Support, Maintenance, and Professional Services

Wobby offers technical support as part of the subscription on a best-efforts basis.
Regular updates and maintenance will be performed to ensure service quality.
Additional training, custom development or consulting services may be available for an extra fee.

10. Data Protection

Wobby will comply with applicable Data Protection Legislation and implement appropriate measures to protect Customer Data.

11. Term and Termination

The Agreement remains in effect for the subscription period specified in the Licensing Schedule and will renew for successive periods if not terminated in accordance with the Terms and Conditions.
Either party may terminate for breach of terms, with prior notice.

12. Confidentiality

Both parties agree to keep Confidential Information disclosed by the other party secure and not disclose it to third parties without consent.
Confidential Information may be disclosed if required by law or with the other party's permission.

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These terms are designed to ensure a fair and secure relationship between Wobby and its Customers, reflecting industry standards and best practices.